Documentum or Alfresco – Insurance – extending existing data driven systems

Recently, TSG has seen an increase in the number of insurance clients looking to extend or replace components of their existing policy or claim systems with document management capabilities.  Many of our recent insurance related posts have been focused on claim processing , policy and claim management  as well as migration approaches like our recommendation for a rolling migration.  For most clients, while they would like to update their document management capabilities, they are either very happy with the data management applications or would like to keep the new data management systems separate from the document management.  This post will present a background on the data management systems as well as a strategy for augmenting with document management. Continue reading ‘Documentum or Alfresco – Insurance – extending existing data driven systems’

Documentum Migration – “Two-Step” Bulk Load versus a “One-Step” Migration Approach

Recently, we have seen an uptick in the number of requests for OpenMigrate support for migrating from Documentum to either another Documentum repository or a new repository like Alfresco or M-Files.  Many times clients will opt to use a vendor supplied bulk upload tool as part of the migration and use OpenMigrate simply to dump the files from Documentum to a file system.  This “two-step” approach doesn’t leverage the full ability of OpenMigrate to complete the migration in one step.  For this post, we will discuss benefits of the one step approach as well as issues with typical bulk load utilities.

Continue reading ‘Documentum Migration – “Two-Step” Bulk Load versus a “One-Step” Migration Approach’

Documentum and Alfresco – Performance Thoughts for a Hybrid/Rolling Migration

We recently discussed the concept of a rolling migration versus a more traditional big-bang migration approach.  See our initial thoughts on development of a rolling migration approach for the eventual retirement of a client’s old system over time.  After working through some of the challenges, we now have a system that can quickly move content into the new repository on demand.  This post will discuss our results.

Continue reading ‘Documentum and Alfresco – Performance Thoughts for a Hybrid/Rolling Migration’

Documentum or Alfresco – Claims Processing with HPI

We just finished a prototype for a client with a very interesting “slip and fall” Insurance Claim scenario with our High Performance Interface (HPI). A screencam of the prototype is available within our Learning Zone. This post will discuss some of the components in HPI demonstrated in the video as well as some hints for items coming soon related to Claim Processing.
Continue reading ‘Documentum or Alfresco – Claims Processing with HPI’

OpenAnnotate on CSC FirstDoc Interface

TSG recently deployed its open source Annotation tool (OpenAnnotate) on top of the CSC FirstDoc interface for a Life Sciences company in Europe. Although FirstDoc is just a customization of the webtop interface, there are a few things to look out for when customizing it for end users. Continue reading ‘OpenAnnotate on CSC FirstDoc Interface’

ImageWare from Cannon – Migration to Alfresco in the Cloud

As summarized in our series of migration posts, many of our clients are moving to Alfresco from legacy ECM solutions. For one of our current clients, we are moving from an onsite Canon ImageWare solution to Alfresco hosted within the Amazon Cloud.  This post will share our experience migrating from ImageWare to Alfresco and include some specifics in regards to technical migration nuances. Continue reading ‘ImageWare from Cannon – Migration to Alfresco in the Cloud’

Alfresco Post-Installation Configuration

One of the often overlooked steps when installing Alfresco in a production environment is changing settings within the Alfresco configuration in order to improve system performance.  This type of configuration is commonly referred to as “Day Zero” configuration.  This post will briefly touch on some of the key components of Alfresco day zero configuration and provide links with additional information for performing day zero configuration.

Continue reading ‘Alfresco Post-Installation Configuration’

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