Documentum , Weblogic and DM_DFC_E_BAD_CLASS error

We had a client last week struggle with a DM_DFC_E_BAD_CLASS when deploying Webtop and our OpenAnnotate product along with our DFC based OpenContent.  The issue arises from the CLASSPATH having the file “dfc.jar” added to it.  We thought we would document the thoughts here for other client’s reference.

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Mobile Development Environments – Alfresco, Documentum and SharePoint

As part of our effort to develop our mobile offerings for HPI and other applications, we took a detailed look at a number of different frameworks during our TSG sponsored Hack Day.  This post will present our findings.

Native versus Web Applications

One of the major decisions for development was whether to go with a native application for a specific device (ex: iPhone or Android) or simply use a mobile browser.  Native applications have full access to device specific goodies and APIs that allow developers to create rich mobile applications, just like in the desktop world.  A couple of downsides to the native application approach include:

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Documentum Client for Outlook (DCO) – A cautionary tale in regards to message formats and object types – comment if you have experience to share.

We have two clients that are struggling with the combination of email formatting as well as the Documentum Client for Outlook (DCO) regarding format and different releases.  TSG doesn’t see a ton of DCO or email implementations so we thought we would share our client’s experiences here.  Please comment if you have any DCO experience to share.

Continue reading ‘Documentum Client for Outlook (DCO) – A cautionary tale in regards to message formats and object types – comment if you have experience to share.’

Salesforce.com and Alfresco Integration – Hack Day Outcome

As part of our recent TSG Hack Day, a couple employees set out to prove out how Salesforce could leverage a separate content management system to act as a file store for Salesforce content that had already been through an approval workflow (and therefore was essentially read only to the users). Since Alfresco is an open source CMS, and TSG has had success deploying it in the cloud, it was a natural choice to complement Salesforce.

OpenMigrate 1.7 Released: Enhanced Support for Documentum, Alfresco and SharePoint Migrations

With the new year comes exciting new product updates, and the  release of TSG’s migration framework, OpenMigrate version 1.7, leads the way. This release of OpenMigrate includes some new features as well as enhancements to existing features, as described after the jump.

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Non-Traditional Marketing Campaigns in Salesforce

The traditional business-to-business (B2B) and business-to-consumer (B2C) campaign models consist primarily of launching marketing campaigns to help drive new sales (i.e. email blasts, advertising, etc.).  The outcome being ultimately a transaction resulting in revenue generation (a sale) from an opportunity.  However, this week we met with two separate clients where the Salesforce.com marketing campaign functionality would be very powerful, but not in the same sense as the traditional B2B and B2C business models.  This blog will focus on why organizations may use the marketing campaign functions in Salesforce.com without having the traditional transactional (sale) outcome.

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Salesforce.com – Spring ’12: TSG Review

In the past week Salesforce.com published a stream of social media for the Spring ’12 Release, so we reviewed the videos and the release notes.  Our key takeaway for the upgrades of the Sales Cloud, Chatter, and Force.com was that Salesforce.com is focusing on system usability and upgrades to their social functions.  This blog will give what we believed were the key takeaways for the Spring ’12 Release.

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Salesforce.com – Licensing in the Cloud

A couple of weeks ago we posted a blog on Enterprise License Agreements (ELA) and our thoughts on the ELA model versus purchasing and adding licenses on an as needed basis.  This blog will focus on how the Salesforce.com license model works well for many of our clients and is an excellent example of an organization that focuses on selling user licenses rather than ELAs.

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Alfresco and Liferay – Lessons Learned from UCP of Greater Chicago

For those who had the opportunity to attend DevCon 2011, TSG presented this case study  in developing myInfinitec, a portal provided to teachers to access resources to aid in working with special needs children.  The slides from our DevCon 2011 presentation may be accessed here.  The following will discuss lessons learned during initial development, including the following topics:

Documentum D2 – Initial Thoughts

Back on November 1st, 2011, EMC/Documentum announced an exclusive licensing agreement with C6, a French Enterprise Content Management (ECM) software provider and long-time partner.   Over the holidays a webinar was held that included a live demo of the tool.  For this post, we will present our initial thoughts on the product for those evaluating use of D2 in their Documentum environment.

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