Archive for the 'Mobile' Category

Documentum and Alfresco – Evolution of the HPI Desktop for Case Management by Insurance Clients

One of the more popular uses of HPI within our Documentum or Alfresco client base is for case management, specifically insurance clients.  Some of our previous posts have included an interview with a claims processing user as well as other general posts.  We also have multiple videos about insurance implementations and related folders in our learning zone.  This post will review how three major insurance clients helped determine the direction of the HPI desktop interface and highlight some of the key features for insurance applications. Continue reading ‘Documentum and Alfresco – Evolution of the HPI Desktop for Case Management by Insurance Clients’

Documentum Mobile Approval – Screencam and Demo Published

As we discussed in a previous post on mobile and third party approval, TSG is currently in the development process for our mobile approval interface for the Active Wizard.  One of the early deliverables of the effort is a standalone demonstration of inbox/approve/reject functionality working on a variety of mobile platforms.  A screencam of the overall soloution is located in our Learning Zone.  This post will provide a written background on the solution as well as a link for you to try the application yourself.

Continue reading ‘Documentum Mobile Approval – Screencam and Demo Published’

Documentum Client Briefing – Final Agenda – June 7th – University of Chicago Gleacher Center in Chicago

TSG will be holding our 5th annual client briefing on June 7th, at the University of Chicago Gleacher Center from 9 to 5.  Agenda will include EMC World Recap, State of Enterprise Content Management discussion lead by Doculabs, Client Survery Presentation and Benchmarking, Mobile Product Demonstrations and case studies along with TSG Product Roadmaps.  If you are interested in attending, contact us at inquiry@tsgrp.com.  Full Agenda to follow. Continue reading ‘Documentum Client Briefing – Final Agenda – June 7th – University of Chicago Gleacher Center in Chicago’

Documentum Client Briefing – June 7th – University of Chicago Gleacher Center in Chicago

TSG will be holding our 5th annual client briefing on June 7th, at the University of Chicago Gleacher Center from 9 am to 5 pm.  The briefing focuses on TSG facilitation of specific Documentum topics allowing interaction between clients to discuss experience, lessons learned and best practices.  Last year’s briefing included:

  • Introductions – sharing “What I would like to learn today”
  • EMC World Recap and thoughts on Roadmap/Product Offerings
  • ECM Industry Overview – John Newton – Co-founder Documentum, Founder Alfresco
  • Lunch (Wolfgang Puck Catered) and networking
  • Client Benchmarking Survey Results – Included Support, Upgrades and Other Plans • SharePoint Discussions
  • Records Retention
  • Innovative Projects
  • TSG Product Roadmap

This year’s attendees will be polled in Mid-May to finalize this year’s agenda.  We are pleased to announce that James Watson PhD from Doculabs will be providing a keynote presentation on their thoughts in regards to Documentum and EMC.  Based on initial client feedback, other topics could include:

  • Mobile Strategy and TSG Offerings
  • Cloud Thoughts and Strategy
  • D2/XCP/Webtop/HPI Review and Discussions
  • Record Management Strategy
  • SharePoint Integrations/Trends

While the briefing is mostly limited to TSG clients, we do invite selective companies that we feel can add to the discussion.  If you are interested in attending the briefing, please contact us at inquiry@tsgrp.com.

Documentum, Mobile and the Cloud for Third Party and Remote Approval

TSG has successfully implemented multiple solutions for third party/remote approval for different Documentum customers.  In each case, the solution focused on bringing outside approvers into the client’s Documentum environment.  Based on discussions with several customers, TSG is beginning to develop a new solution to address several different business issues and take advantage of additional technical options.  This post will discuss our initial approach to solicit feedback on the proposed solution. Continue reading ‘Documentum, Mobile and the Cloud for Third Party and Remote Approval’

Chicago Alfresco User Group Meeting – March 1st

Thanks to all the fellow Alfrescans who attended both the Minneapolis and Chicago Lunch and Learns.  Really, the best part of these lunch and learns is the LUNCH!  We get to learn how people are leveraging the platform and share best practices and experiences.   Alfresco 4.0 Enterprise was released on Thursday to much fanfare, and we are just as excited to continuing developing web, mobile, and cloud-based solutions on Alfresco.  Some quick links to some of the case studies and open source offerings on our website:

Continue reading ‘Chicago Alfresco User Group Meeting – March 1st’

Mobile Development Environments – Alfresco, Documentum and SharePoint

As part of our effort to develop our mobile offerings for HPI and other applications, we took a detailed look at a number of different frameworks during our TSG sponsored Hack Day.  This post will present our findings.

Native versus Web Applications

One of the major decisions for development was whether to go with a native application for a specific device (ex: iPhone or Android) or simply use a mobile browser.  Native applications have full access to device specific goodies and APIs that allow developers to create rich mobile applications, just like in the desktop world.  A couple of downsides to the native application approach include:

Continue reading ‘Mobile Development Environments – Alfresco, Documentum and SharePoint’

Documentum and Alfresco – Mobile Camera App for Case Management

Currently many clients import photos into their case management systems by transferring digital images via a USB connection to a computer and then uploading them through a traditional content management client application.  This post will discuss how to enable clients to leverage smartphones for a better experience. Continue reading ‘Documentum and Alfresco – Mobile Camera App for Case Management’

Documentum Top Tips for 2012

One of our more popular posts has been our “Top Tips for Documentum” last posted in 2010.  For this post, we will update the tips as well as add some best practices as clients prep for 2012 planning.

Continue reading ‘Documentum Top Tips for 2012′

Documentum Mobile and Alfresco Mobile – HPI Offering –Feedback From Our Clients

Earlier this month TSG released information on our first Mobile Device Offering (HPI Mobile). We have spent the last few weeks demoing it to our clients and gathering their feedback. Below are some of their thoughts. Please share yours as well. You can view the demo in our Learning Zone.

Continue reading ‘Documentum Mobile and Alfresco Mobile – HPI Offering –Feedback From Our Clients’


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